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Tasks and time tracking

Plan, assign, and track work in a table or a board. Set priorities, recurrence, and reminders — then run a real timer on any task and see who logged what.

8 min read · Reviewed

Tasks live at /planner/tasks — the screen is Tasks, "Plan, assign and track work". It is where work gets a name, an owner, and a due date, and where you find out how long that work actually took.

Two views, one dataset

  • Table — every task as a row. Best for scanning, sorting, and bulk edits.
  • Board — cards in columns. You choose what the columns mean: group by status, by priority, or by assignee.
  • An All / Mine toggle scopes either view to the whole team or to your own work alone.

Your filtered view has a URL: Filters and sort order live in the address bar. Filter down to "high-priority tasks due this week, assigned to Dana" and you can paste that link into chat — your teammate opens the exact same view.

Statuses, priorities, and labels

FieldValues
StatusTo Do · In Progress · Completed · Not Completed · Snoozed
PriorityLow · Normal · Medium · High · Urgent — new tasks default to Normal
LabelTeam · Primary · Updates · Personal · Promotions · Customs

Not Completed is deliberately not the same as Snoozed. Snoozed means "not now"; Not Completed means "this closed without getting done" — worth knowing when you look back at a period and ask why.

The labels are a fixed set. You cannot add your own, so use them as broad buckets rather than trying to model a taxonomy in them.

Creating a task

Add task opens the New task sheet — "Define a new work item and assign it to your team".

  1. Name it. Title * is the only required field. Its placeholder asks the right question: "What needs to be done?" The description below it has an AI enhance button if you want a terse note fleshed out.
  2. Set Properties. Assignee, status, priority, and label. Priority starts at Normal — leave it there unless it genuinely isn't normal, or the signal stops meaning anything.
  3. Set the Schedule. Due date, plus a separate Reminder date so you get nudged before the deadline rather than on it.
  4. Add recurrence, if it repeats. Choose daily, weekly, monthly, or yearly, set an interval (every 2 weeks, every 3 months), and give it an until-date so it doesn't run forever.
  5. Flag milestones. Mark as milestone singles out the tasks that represent a real checkpoint rather than a step along the way.

Tasks are not auto-assigned: There is no round-robin or auto-assignment rule for tasks — you pick the owner. Automatic distribution across a team exists for leads, not tasks; see lead-routing.

Filtering by due date

The due-date filter has four presets — Overdue, Today, This week, and No due date. That last one is more useful than it sounds: it surfaces the tasks that quietly have no deadline and therefore never appear on anyone's list of what's urgent.

Time tracking

This is a real timer, not an estimate field. Open any task and its sidebar has four tabs: Details, Comments, Checklist, and Time.

  1. Open the Time tab. Before anything is tracked you'll see "No time logged yet" / "Start the timer to track work on this task."
  2. Press Start timer. The button becomes Stop with a live elapsed clock ticking beside it. Go and do the work.
  3. Press Stop. The session is written to Logged sessions, which lists every session on the task — who logged it and for how long. Several people can log time against the same task, and each session is attributed.

The timer runs until you stop it: Nothing stops it automatically at the end of the day. If you start a timer and walk away, you will come back to a session that says you spent fourteen hours on a fifteen-minute task. Stop the timer when you stop working.

Working in bulk

Select multiple tasks to delete them together — useful after a sprint of duplicate imports or a cancelled project. The AI Insights button summarises whatever task view you currently have on screen, so filter first and then ask: point it at "overdue, all assignees" and you get a read on where work is stuck. AI Insights costs no credits.

Questions people ask

Can Clyentra assign tasks automatically across my team?

No. You choose the assignee on every task. Automatic round-robin distribution is a leads feature, not a tasks feature — see lead-routing.

What's the difference between Snoozed and Not Completed?

Snoozed means the task is deferred and still alive. Not Completed means it closed without being done. Keeping them apart means your completion rate reflects reality rather than everything you postponed.

Can two people track time on the same task?

Yes. Every session under Logged sessions records who logged it and for how long, so a task worked on by three people shows three people's sessions.

Can I edit a logged time session afterwards?

Sessions are written when you press Stop. Start the timer when you start working and stop it when you finish, rather than relying on cleaning up after the fact.

How do I share a specific set of tasks with a teammate?

Filter and sort the view the way you want it, then copy the URL. Filters and sort live in the address bar, so the link reproduces the exact view for whoever opens it.

Can I create my own task labels?

No — the labels are a fixed set: Team, Primary, Updates, Personal, Promotions, Customs. Use priority, assignee, and due date for the finer distinctions.

How do recurring tasks end?

Give the recurrence an until-date when you create it. Recurrence supports daily, weekly, monthly, and yearly, each with an interval — so "every 2 weeks until 31 December" is a valid rule.

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